Team Support Assistant (Administration)

The role

As a Team Support Assistant the primary purpose of this role is to provide administration support to the PA team across a number of legal teams across the firm.  Whilst the work may vary from team to team, generally, it will involve undertaking various routine administrative tasks such as:

• Scanning and photocopying;
• Post administration both incoming and outgoing;
• Saving documents to document management system, OneDrive and data room;
• Creating OneDrive folders, creating access links and uploading/downloading documents;
• Saving documents received via DocuSign.
• Working with pdf documents (ie adding/removing pages, collating several documents to create one pdf document), amending PDFs, digitally date;
• Creating bibles and saving to the firm bible database;
• Producing tribunal bundles both employment tribunal and SEND claims;
• Sending original documents to the deeds store;
• Updating CRM database;
• File opening and first draft engagement letters;
• File closing procedures;
• Carrying out company searches/creditsafe reports;
• Carrying out conflict checks;
• Entering key dates;
• Processing expense and mileage claims;
• Assist with business development event admin;
• Non urgent typing; 

So who are we looking for?  We are looking for someone with excellent interpersonal and communication skills and with the ability to perform effectively in a team environment. The successful candidates will have a minimum of 3 GCSE’s, or equivalent, including maths and English and will have previous experience in an office based environment. 

Salary: £21,840 per annum. 

Our team

Our PA team is held in high regard and provides a professional and efficient secretarial and administrative service to a number of fee-earners across the firm.  The PA team is a key part of the wider Muckle LLP team, which is around 175 people strong. Our head office is in central Newcastle upon Tyne – a city we have operated from for over 100 years.  We also have a Cumbria Hub, which our team can use as a base when working in the North West.

We have invested significantly to promote agile working, with our people having the ability to work from wherever suits them best whilst also taking advantage of our excellent, modern office facilities. We all work together in one open plan office so there are no closed doors, just close working relationships.  

Our people and values

Our business is full of bright, enthusiastic, articulate, colourful, confident people. People who live and breathe our core values:

• Trust – we trust each other to do the right thing
• Teamwork – we are one team and work selflessly for each other
• Responsibility – we are self-starters and take responsibility for how we work together and communicate
• Care – we care about our people, clients and community 

It means, no matter who is involved, our clients receive the same excellent service from people who do what they say, on time and on budget, every time. That’s the Muckle way!

Our culture

We want everyone to understand how our business is run and encourage all our people to get involved.  We are also proud of the communities in which we live and work and give our people many ways to support them. 

For example, you could use your two days’ paid volunteering leave to support a local cause you care about or nominate them for a grant from our Muckle Fund at the Community Foundation.

From workplace running, netball, cycling and walking clubs to fun events organised by our BEAM (Being Engaged At Muckle) team and participation in our Green Team to help make the business as environmentally friendly as possible, we’ve created a unique and award-winning place to work: 

• B Corp Certified™ - the first law firm in the North East and Cumbria to achieve this accreditation, we are leading the charge in ethical and sustainable business practices within our region and it forms the next part of our ESG strategy and continuous improvement
• Investors In People Platinum award accreditation
• North East Business Awards - Best Place to Work 2023
• North East Business Awards - Business of the Year 2023
• North East Better Health at Work Maintaining Excellence award
• Advanced Good Work Pledge
• Two-time winner for Most Inspiring Employer (large business) at the Inspiring Females Awards ran by the North East of England Chamber of Commerce 2023 & 2022
• We are really proud of the results of our recent Investors In People survey, in which 99.2% of our people believe Muckle is a great place to work and 100% share the firm's values. Our overall results place Muckle LLP in 147th position for ALL Investors in People organisations (of which there are over 10,000 worldwide) and 2nd for legal firms globally.

So how does all that sound? If you’re looking to work in a friendly, open environment and want to develop your career in a forward thinking, commercial North East law firm, then this is an excellent opportunity.

To apply, please email your CV together with an introductory letter outlining your salary expectations to [email protected]. 

Best of luck!